At NZOWASCO, you are at the heart of our business. We are dedicated to providing you with exceptional water and sanitation services and ensuring that your needs and satisfaction are our top priority. Our team is here to offer prompt and professional support for any inquiries or concerns. Your feedback is crucial in helping us improve. Please reach out to us through our customer service centers, phone lines, email, or social media.
- Office Opening hours: Monday to Friday (8am – 5pm)
- Talk to us on: 0 800 722 882 (24hrs)
- 0202060536 - Head Office
- 0518008692 - Bungoma Regional Office
- 0774484801 _ Webuye Regional Office
- 0202410033 - Kimimi Regional Office
- 0775574660 - Chwele Regional Office
- For self service use:
- USSD *873*63# code
- NZOWASCO App Download
- Lodge a complaint:
- USSD *873*63#
- Select option 2
- NZOWASCO App
- Select Lodge complaint
- USSD *873*63#