INSTRUCTIONS FOR WATER AND SEWER APPLICATION
a) Water Application Instructions
Individuals
1. Fill and sign a contract with NZOWASCO
2. Attach Photocopy of applicant’s ID and KRA PIN . In case of a company attach certified copies of KRA PIN and Certificate of Incorporation.
3. You will be required to pin-point the location of your premise using GIS Mapping or sketch map
4. Attach one passport size photograph.
5. Attach Copy of Lease Agreement /Tenancy Agreement/ Title Deed/Rates Demand
6. Attach copy of ID card and KRA PIN for the landlord (in case of tenant application).


Company
1. Fill and sign a contract with NZOWASCO
2. Attach copy of PIN and Certificate of Incorporation. For signature, rubber stamp or seal is required.(Boreholes – Water Resources Authority ).
3. You will be required to pin-point the location of your premise using GIS Mapping or sketch map
4. Copy of Lease Agreement /Tenancy Agreement/ Title Deed/Rates Demand Note
5. Attach copy of ID card and KRA PIN for the landlord (in case of tenant application).

NB.
1. Customer has to purchase connection materials and will cater for the connection charges.
2. Customers applying for borehole sewer accounts are requested to attach Copies of Water Resources Authority approvals together with the NZOWASCO Letter of no objection.

b) Sewer Application Instructions.
1. The company shall make all connections to the public systems and no connection shall be made until the remainder of the new drain has been completed within plot Boundary and approved by the Waste water supervisor. The applicant must ensure that the excavation is completed and the sewer exposed for connection.
2.In-case where work is required within the public Road Reserve “ permission to Open public Highway ’’ must be obtained from Government Road Agencies before the commencement of works.
3. The sewer line reverts to NZOWASCO and adjacent plots to connect without reference to you.
4. Customers requesting for sewer connection should provide their water account or evidence of water source during the application process.
5. For sewers requiring micro tunneling /road opening, concrete/Non-corrosive Metallic materials shall be required whereas for sewers to be connected on road reserves UPVC pipes may be used. For Aerial crossing cases (e.g. across rivers/valleys) Non-corrosive Metallic materials are recommended.